Effective Date: 5-29-24

1. Introduction

Welcome to Primal Ventures (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.

2. Eligibility

By using our website and services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. Our products are intended for lawful use only and must not be used for any illegal purposes.

3. Account Registration

• To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Orders and Payment

• All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
• Prices are subject to change without notice. The total cost of your order, including shipping fees, will be displayed at checkout.
• Payment must be made at the time of order placement. We accept credit cards, PayPal, Apple Pay and eCheck.

5. Shipping and Delivery

• Please refer to our Shipping Policy for information on order processing, shipping rates, and delivery estimates.
• We are not responsible for any delays or damages caused by the shipping carrier.

6. Refunds and Exchanges

• All sales are final. We do not offer refunds or exchanges on any products. Please review your order carefully before completing your purchase.
• For issues with damaged or defective products, please contact our customer service team within 2 days of receiving your order.

7. Product Use

• Our products are intended for lawful use only. You agree to use our products in compliance with all applicable laws and regulations.
• We are not responsible for any misuse of our products.

8. Intellectual Property

• All content on our website, including text, graphics, logos, images, and software, is the property of Primal Ventures and is protected by intellectual property laws.
• You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.

9. Limitation of Liability

• To the fullest extent permitted by law, Primal Ventures shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
• Our total liability to you for any claims arising from the use of our website or products shall not exceed the amount paid by you for the specific product or service.

10. Indemnification

You agree to indemnify and hold harmless Primal Ventures, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our website or products or your violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the state or federal courts located in North Carolina.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the revised Terms.