Effective Date: 5-29-24

1. Introduction

Thank you for shopping at Primal Ventures. We appreciate your business and strive to provide high-quality products and services. Please read our Refund Policy carefully before making a purchase, as it outlines the terms and conditions regarding refunds and exchanges.

2. All Sales Are Final

All sales made through Primal Ventures are final. Due to the nature of our products and industry regulations, we cannot offer refunds or exchanges on any items purchased. Once an order is placed and payment is processed, the sale is considered final.

3. No Refunds

We do not provide refunds for any products sold. This policy applies to all products, including but not limited to THCA, hemp, and any related accessories or merchandise.

4. No Exchanges

We do not accept exchanges for any products sold. Please ensure that you carefully review your order before finalizing your purchase.

5. Damaged or Defective Products

While we do not offer refunds or exchanges, we are committed to providing high-quality products. If you receive a product that is damaged or defective, please contact our customer service team within 5 days of receiving your order.

We will work with you to address the issue and determine the best course of action.